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Frequently Asked Questions

Why doesn't the link you sent me in an email work?

Check to see if your browser is receiving the entire link that was provided in the email. If the URL includes many characters, your email program may display it on two lines, and the second line may not be sent to your browser. In that case, you can copy and paste the URL into your browser's address bar.
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How can I determine the cost of a job posting?

The cost of a job posting is determined by the package you purchase. Thus, the most expensive package is the one enabling you to search for an applicant on the level of a country and the cheapest one enables you to search for a job seeker on the level of the city.
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Why can't I log in?

If you are having difficulty logging in to your account, please verify that you are correctly entering your username and password. If you are unsure if you are entering the correct login information for your JobofMine for Recruiters account, follow the tips below:

Did you only forget your username? You can use the email address associated with your account to log in. After you log in, you can find your username on your main Account page.

Did you forget your password? If you have selected a secret answer as part of your account profile, you will be asked to supply this answer. An email with instructions on how to access your account will be sent to the email address associated with your account. If you have not selected a secret answer, you will be asked to enter your account email address. An email with instructions on how to access your account will be sent to the email address associated with your account.

Note: If you have forgotten your account email address, please contact us.
When you do, supply as much of the following information as possible: first name, last name, street address, city, state, country, ZIP Code and phone number. If you are contacting us because you have changed your email address, please include your old email address, if known.

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How do I change my password?

You can change your password by following these steps:

1. Click Profile in the navigation bar.

2. Fill in the fields Password and Confirm the Password.

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How do I edit my job posting?

To edit a job posting, click Edit in the Actions menu on My Workspace, My Vacancies.
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How do I delete resumes from a job folder?

Click My Workspace, Saved resumes and Actions. There you will see an option to delete a resume.
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How do I choose a category for my job posting?

You choose your job search category following the Post new vacancy link. To select a job search category select first Occupation type and Occupation name.
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What are my options for writing my job description?

If you already have a job description that you want to use for your posting, simply paste or enter the description in the provided area. If you are copying text from a Word document or Web page, we recommend that you first paste the description into a plain text editor (e.g., Notepad) before copying and pasting it into the job posting text editor. Doing so will help to eliminate any unwanted special characters and extra spacing inherited from the Word application or website HTML.
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What are "resume views", and how are they calculated?

A resume view is counted each time you view a resume, or perform an action on a resume, outside of a folder. Views and actions performed on resumes within a folder do not count against the resume view limit. To minimize the amount of views you use, we recommend that you save favorite resumes to a folder and then perform actions on the resume from within the associated folder. You can view your available resume views from the Our Packages tab.
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How do I edit my Settings?

You can edit your settings by clicking the Profile link, the Notification Settings.
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How can I increase the response to my job posting?

To increase the effectiveness of your job posting, we recommend that you consider the search criteria that job seekers are likely to use when conducting a search. For best results, include multiple relevant keywords in your job description, review the job search category you selected, and include the job's physical address and ZIP Code. We also recommend that you include the salary range for the position you are posting. Salary and job location are considered the two most important factors job seekers consider when applying for a job.
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Should I include an email address with my job posting?

To control responses and for added security, we recommend that you do not include an email address within your posting.
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How can I tell if candidates are qualified?

When you post your job, you can opt to filter job seeker responses based on a selected set of criteria, including career level, minimum education, etc. When a job seeker applies on JobofMine, information entered by the job seeker is compared to the supplied criteria.
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How can I update my user information associated with my account?

You can update your information by clicking the Profile link.
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How can I update my company information?

You can update your company information by clicking the Profile link in the top navigation bar.
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What are the advantages of including an address in my job posting?

Including the physical address of the job being posted is an effective way to connect with job seekers who use location and ZIP Code radius as part of their job search criteria.
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What do the Education Levels mean?

The education level helps you to define what education is required on the part of an applicant. To select it, click Post new vacancy, Education Requirements.
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How do I send letters to candidates?

The letters are sent automatically when you click Apply when reviewing the resume. The job-seeker gets them depending upon their notification settings.
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Do job seekers know they are being matched against job posting criteria associated with a job posting?

No, job seekers are not notified of matching criteria associated with a job posting.
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How many resumes can I save?

The number of resumes you can save depends upon the package you purchase.
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